How > What

According to my experience, the most frustrating aspect of customer communication is not dealing with complaints or negotiating a better rate or as we all imagine, doing what is told to do. It is being told How to do. The definition of “customer” might not be...

Buildings we grow

How Buildings Learn, a BBC series hosted by Stewart Brand, highlights one of the biggest hidden questions regarding our house: Why do we have to adjust ourselves according to the place we live in? Citing numerous examples, Stewart Brand (the guy who was in charge of...

The wealth is here. It’s just not evenly distributed.

Here is a nice summary of the differences between the rich and the poor. You may track the linked original articles to doom your doomy Wednesday even doomier. One-third of upper-class Americans say they rarely experience stress, compared to 23 percent of middle-class...

Luck or lack

My friend wrote that a mysterious law exists that governs how lucky or unlucky we can be. According to him, fortune prefers those who take risks and punishes those who live risk-free. That means to live as you wish is the best way to attract goodies in your life....

Money bread is made of air

A recent news article tells us that there is something the 1% and the 99% have in common: appetite for saving. America’s top 1 percent saved their money at a rate of 37 percent last quarter, according to a recent survey from American Express Publishing and the...

Baby steps for a recovering (mental) child

I used to do anything to avoid conflicts. I enlisted every arsenal I could find to not cause any upsetting moment for anybody. I said yes when I disagreed, I remained silent when I had a strong opinion, I avoided meeting someone when I felt I had to face him or her,...